The branch in Covent Gardens is small, which explains why the queues flow out the door. As you walk in you can pick up a menu from the super friendly staff or read it off the wall. It has an open kitchen, where food is produced in a very efficient production line.
I ordered the ShackBurger, which was a cheese burger topped with lettuce, tomato and ShackSauce that set me back £5. The patty was good and the bun was so soft, but I thought it was well overpriced for such a small and unsatisfying burger. Don't get me wrong, I love my burgers and when it comes to judging one I always like to check the burger to bun ratio, how soft the bun is, the patty, what toppings does it have and how easy is it to consume, that is does it give me a locked jaw when I try to bite it. The ShackBurger passed each one only I felt something was missing to give it that edge and make me come back again. This was a shame as I really wanted to like it.
Would I come here again? Probably yes but to try the shakes. When I glanced over the menu I noticed that they use Paul A Young chocolates, which I absolutely adore! So I'm hoping the shakes are better than the burgers.
|Presentation of the burger when I lifted the top bun - not great|